Exchanges and Returns

Can I exchange/return my item(s) in store?

Yes – Items purchased online (except for final sale items) can be exchanged or returned in store within 15 days from your order date. Your original sales receipt is required.

Can I exchange an item by mail?

Unfortunately, exchanges can only be made in store. Orders sent back to our Distribution Centre can only be refunded.

When returning by mail, how long will my refund take?

Upon receipt, allow approximately 10 business days for your credit to process and a few additional days for your bank to process it.